Our plumbers know the homes and pipes in this area, and that local knowledge makes a real difference on the job. West Des Moines has a mix of older established neighborhoods and newer construction, each with its own plumbing quirks. We work across all of it: drain cleaning and clog removal, leak detection and repair, water heater repair and replacement, toilet and faucet and fixture installation, sewer and main line service, whole-home repiping, garbage disposal repair and installation, and water pressure and shutoff valve work.
We serve residential customers and commercial clients. Whether you are a homeowner dealing with a slow drain or a property manager coordinating repairs across multiple units, the work gets done by licensed plumbers who know what they are doing. We keep our pricing clear from the start, with transparent pricing and no hidden fees on any plumbing job. You know what you are paying before we pick up a wrench.
We're one phone call from getting your plumbing right.
Plumbing problems don't wait, and neither do we, so when a drain backs up, we move quickly to get it cleared. Slow drains and full blockages happen in kitchens, bathrooms, laundry rooms, and main lines. We clear them with the right tool for the situation. A drain snake handles most household clogs fast. For heavier buildup or a stubborn main line blockage, hydro jetting is the better answer. Hydro jetting pushes a high-pressure water stream through the pipe to break apart grease, scale, and debris that snaking alone will not fully remove. It is the same process for a sewer line clog or a main line blockage that keeps coming back. We look at what you are dealing with and use the method that actually solves the problem rather than just buying time.
A leak you can see is the easy one. Hidden leaks inside walls, under slabs, or beneath floors are the ones that cause real damage before anyone notices. We locate them without tearing your home apart, using detection methods that narrow down the source before any cutting or digging begins. Slab leak detection matters in West Des Moines because the area has a mix of slab and basement-foundation homes, and a pressurized supply line running under a concrete slab can leak for months without showing obvious signs until the water bill climbs or a floor starts to feel warm. Once we find it, we repair it. We protect your floors and finishes while we work, and we leave the space cleaner than we found it.
Give us a call and we'll get the water sorted.
Plumbing a home right takes the right tools and a licensed hand, and that is especially true with water heaters. A failing water heater is more than an inconvenience. No hot water in an Iowa winter is a real problem, and a leaking tank can cause significant water damage in a short amount of time. We repair water heaters when repair makes sense, and we replace them when it does not. That includes both traditional tank units and tankless water heaters. Tank heaters store a ready supply of hot water. Tankless units heat water on demand and tend to last longer, though they have their own service needs. We work on both, and we can walk you through the practical difference if you are deciding between the two.
A running toilet wastes more water than most people realize, and a dripping faucet is rarely just a drip. These small problems tend to get worse and cost more the longer they sit. We handle toilet repair and replacement, running toilet repair, clogged toilet clearing, faucet repair and installation for kitchens and bathrooms, leaky faucet repair, shower and bathtub installation, bathtub drain repair, and garbage disposal repair and installation. The goal on every visit is to fix what is broken, explain what we did, and leave the space in good shape. No mess left behind, no mystery charges added at the end.
Call and we'll get the water running right.
Keeping a home dry starts with the pipes behind the walls, and that includes the main sewer line running from the house out to the city connection. A sewer backup is one of the worst plumbing problems a homeowner can face, and it usually does not give much warning. We handle sewer line repair and replacement, sewer backup clearing, sewer line inspection, and trenchless sewer repair where conditions allow. Trenchless methods reduce the digging and disruption compared to traditional open-cut work, which matters when the line runs under a driveway or landscaping.
Iowa winters create real risk for exposed or poorly insulated pipes. Frozen pipe repair and burst pipe repair are jobs we handle regularly when temperatures drop hard. A burst pipe can push significant water into a home in minutes, so fast response is not optional. We also do whole-home repiping when aging pipe material has reached the end of its useful life, along with water line repair and replacement, low water pressure diagnosis, shutoff valve replacement, and backflow preventer installation. These are the bigger jobs that protect a home's plumbing system over the long term, and we do them with the same care we bring to a simple faucet swap.
Affordable rates. Flexible timing. Sound pipes.
Here's what most people get wrong about their plumbing: they assume commercial buildings need a different kind of plumber. The tools and skills are the same. What changes is the scheduling and the stakes. A restaurant cannot close the kitchen for two days waiting on a plumber. An apartment building with a sewer backup needs it cleared today, not next week. We work with property managers, landlords, business owners, and commercial building operators throughout the area. We understand that downtime costs money and that tenants and customers notice when things do not work.
We offer same-day scheduling options and flexible timing, including evenings and weekends, for commercial clients who cannot afford to wait for a standard appointment window. Our commercial plumbing work covers sewer line service, drain cleaning, water heater repair and replacement, fixture installation, pipe repair, and emergency response. We back commercial work with the same workmanship guarantee on every plumbing job that we bring to residential calls, because the standard does not change based on who is writing the check.
We're one phone call from getting your plumbing right.
Our plumbers know the homes and pipes in this area, and that means when an emergency call comes in, we are not starting from scratch trying to figure out the neighborhood. Plumbing emergencies do not follow a schedule. A burst pipe at midnight, a water heater that stops working on a cold morning, a sewer backup on a Sunday, these are real situations that need a real plumber available right now. We offer 24/7 availability for plumbing emergencies and same-day service options when the situation demands it.
When you call, you reach someone who can take your information and get a plumber moving toward your address. We handle burst pipe repair, emergency leak repair, emergency water heater repair, emergency drain cleaning, and emergency sewer backup clearing. We will tell you what we find, what it will take to fix it, and what it will cost before any work begins. Transparent pricing and no hidden fees apply to emergency calls the same as any other job. There are no after-hours surcharge surprises buried in the invoice.
We started in 2014 with a simple idea: do good plumbing work, be honest about pricing, and treat every customer the way you would want a tradesperson to treat your own home. Over 12 years, that approach has built something we are proud of. We have worked in older homes near downtown West Des Moines, newer subdivisions on the edges of Polk County, commercial properties along the main corridors, and rental units across the area. Each job teaches you something. After 12 years and thousands of service calls, we have seen most of what plumbing can throw at a home or a business.
Beyond West Des Moines, we regularly serve Clive, Urbandale, Waukee, Ankeny, Johnston, Windsor Heights, and Grimes. If you are in or around Polk County and need a plumber, there is a good chance we have worked in your neighborhood before.
Here's what most people get wrong about their plumbing: they put off calling a plumber because they are not sure what it will cost and do not want a surprise. We understand that. Our approach is simple. When you call, we gather the details, schedule a visit, and give you a clear estimate before the work starts. If anything changes once we are on site and can see the full picture, we explain it before we proceed. You decide. Nothing gets added to the bill without your knowledge.
A service call with us works like this: we arrive at the scheduled time, assess the situation, explain what we found, and tell you what it will take to fix it and what that costs. If you want to move forward, we do the work. If you want time to think, that is your call. We protect your floors and finishes while we work, and we clean up when we are done.
Pick the date. We do the plumbing. We clean up after.
Call and we'll get the water running right.
Yes. We back every job with a workmanship guarantee on every plumbing job. If something we repaired gives you trouble after we leave, we come back and make it right. A repair that fails a week later is not a repair at all, and we stand behind the work we do.
We give you a clear estimate before any work begins and explain exactly what is included. If the scope changes once we are on site and can see the full picture, we explain the change and get your approval before moving forward. Transparent pricing with no hidden fees on any plumbing job is how we operate on every call, emergency or otherwise.
We take emergency calls every day from 7:00 AM to 10:30 PM. Burst pipes, sewer backups, and loss of hot water do not follow a convenient schedule, and we keep availability open specifically for those situations. When you call, you reach a real local person who can dispatch a plumber to your address.
We diagnose the issue, explain what we found in plain terms, and tell you what it will take to fix it. We do not recommend additional work unless we have a clear reason to believe it is needed and can explain why. You decide what gets done, and nothing starts without your approval.
We started in 2014 with a straightforward idea: do good plumbing work, be honest about pricing, and treat every customer the way you would want a tradesperson to treat your own home. Over 12 years, that approach has built something we are proud of across West Des Moines and Polk County.
We schedule realistically and do not overbook. Every job gets the time it needs. If a job runs longer than expected because we found something that needs to be addressed, we handle it correctly rather than cutting corners to make the next appointment. We call ahead when timing shifts so you are not left waiting without information.
DDS Plumbing has been the trusted local plumbing contractor for West Des Moines and Polk County since 2014. We handle residential and commercial plumbing work, respond to emergencies around the clock, and bring 12 years of local experience to every job. Whether you need a drain cleared, a water heater replaced, or a burst pipe repaired tonight, we are ready.
Arrives fast. Fixes it right. Priced fair.
Call (515) 561-6289 for a quote or to schedule a service call.
From a clogged drain on a weekday morning to a burst pipe at midnight, we cover the full range of residential and commercial plumbing work across West Des Moines and the surrounding Polk County area. The table below breaks down each service we offer, what it covers, and what you can expect when you call. If you have a question about your specific situation, the fastest answer is a phone call.
| Plumbing Service | What It Covers | Typical Situations | Good to Know |
|---|---|---|---|
| Sewer and Main Line Service | main line cleaning and clearing, sewer backup response, trenchless repair options, full sewer line replacement | Properties where multiple drains are slow or backed up at once, or where sewer odors are present | When every drain in the house slows at once, the problem is almost always in the main line, not the individual fixtures |
| Emergency Plumbing | burst pipe response, major leak and flooding, complete loss of hot water, after-hours and weekend availability | Any situation that cannot wait for a scheduled appointment | We keep emergency slots open around the clock; when you call, you reach a local person who can dispatch a plumber to your address |
| Faucet and Fixture Installation | kitchen and bathroom faucets, shower and tub fixtures, fixture upgrades and replacements, drip and leak repair | Anyone replacing aging fixtures or dealing with a persistent drip that will not stop | We protect floors and finishes during installation so the space looks the same when we leave, minus the problem |
| Tree-Root Sewer Line Service | root cutting and hydro jetting, post-clearing pipe inspection, section repair or replacement, root intrusion assessment | Older West Des Moines neighborhoods with mature trees and aging clay or cast-iron sewer lines | Catching root intrusion early avoids a full line collapse later; Polk County's older housing stock sees this regularly |
| Garbage Disposal Service | disposal repair and reset, full unit replacement, jam clearing, drain connection check | Kitchens where the disposal hums but will not turn, or has stopped working entirely | Most disposal problems are mechanical, not electrical; a service call usually resolves the issue in a single visit |
| Leak Detection and Repair | hidden pipe leak location, water line repair and replacement, burst pipe response, supply line repair | Homeowners seeing unexplained water stains, high water bills, or damp spots | Early detection prevents structural damage; we locate the source before opening walls unnecessarily |
| Whole-Home Repiping | copper and PEX repiping, galvanized pipe replacement, problem-section replacement, system assessment before work begins | Older homes with galvanized pipe, recurring leaks in multiple locations, or persistent corrosion at fittings | We walk you through the options and scope before any work begins; repiping is a planned job, not a rushed one |
| Water Pressure and Shutoff Valve Repair | low pressure diagnosis, pressure regulator service, shutoff valve replacement, main water shutoff service | Homes with consistently weak pressure or valves that no longer close fully | Persistent low pressure throughout the home often points to a regulator or supply line issue, not just a single fixture |
| Toilet Repair and Installation | running and leaking toilets, non-flushing and clogged units, full toilet replacement, wax ring and supply line work | Homeowners dealing with a toilet that wastes water, leaks at the base, or will not flush reliably | A running toilet can waste several hundred gallons a month; a repair call usually pays for itself quickly |
| Water Softener Installation | whole-home softener installation, main supply line tie-in, system setup and calibration, protection for fixtures and water heater | West Des Moines homes dealing with hard water scale on fixtures, aerators, and inside water heater tanks | Iowa water runs hard; a softener extends the life of fixtures and water heaters and improves flow over time |
| Drain Cleaning and Clog Removal | slow and stopped drains, kitchen and bathroom blockages, hydro jetting for deep buildup, floor drain clearing | Any home or business dealing with a backed-up or sluggish drain | Hydro jetting clears grease and scale that a snake only punches through; worth asking about for recurring clogs |
| Sump Pump Installation | new sump pump installation, pit setup for unprepared basements, pump replacement, sizing for lot and drainage demands | Homeowners preparing for Iowa's spring storm season or replacing a pump that has already failed | A properly sized pump matters as much as the unit itself; we size to your basement and lot, not a generic spec |
| Water Heater Repair and ReplacementMost Popular | tank and tankless units, residential and commercial capacity, same-day no-hot-water response, honest repair vs. replace assessment | Any household or business that has lost hot water or has an aging, underperforming unit | A water heater past ten years old is often more cost-effective to replace than repair; we give you a straight answer either way |
| Slab Leak Detection and Repair | under-slab leak location, targeted slab access, pipe repair or reroute, post-repair inspection | Homes built on a concrete slab where a leak is suspected beneath the foundation | Accurate location work limits how much concrete needs to be opened; we use diagnostic tools before any cutting begins |
How do I know if my water heater needs to be replaced or just repaired?
Age is the first thing we look at. A tank water heater past ten years old that is losing efficiency, producing rusty water, or making rumbling sounds is usually a better candidate for replacement than repair. A younger unit with a failed element or a faulty thermostat is often worth fixing. When we come out, we give you an honest assessment of both options and what each costs, so you can make the call.
What causes drains to back up, and is the problem in the fixture or the main line?
A single slow drain is almost always a localized clog in that fixture's drain line. When multiple drains in the house slow or back up at the same time, the problem is usually in the main sewer line. Grease, soap buildup, hair, and debris are the most common causes in individual lines. In the main line, root intrusion and accumulated scale are the usual culprits, especially in older Polk County homes with clay or cast-iron pipe.
How does hydro jetting differ from snaking a drain?
A drain snake punches a hole through a clog and clears enough for water to flow, but it leaves residue on the pipe walls. Hydro jetting uses pressurized water to scour the interior of the pipe clean, removing grease, scale, and root fragments rather than just pushing past them. For recurring clogs or lines with significant buildup, hydro jetting produces a more lasting result.
Same-Day and Emergency Availability
We keep same-day slots open and take emergency calls around the clock. When you call about an urgent situation, you reach a local person who can dispatch a plumber to your address.
How do tree roots damage a sewer line, and what are the warning signs?
Roots follow moisture, and even a hairline crack in an aging sewer line is enough of an opening. Once inside, roots grow and branch until they restrict or completely block the line. Warning signs include slow drains in multiple fixtures, gurgling sounds from toilets, sewage odors near floor drains, and recurring backups that clear temporarily but keep coming back. The older the neighborhood and the larger the trees, the more common this becomes.
What are the signs that I might need whole-home repiping?
Homes with galvanized steel pipe are the most common candidates, especially if the pipe is more than forty years old. Signs include recurring leaks in different locations, discolored water at multiple fixtures, visible corrosion at fittings, and low pressure throughout the house that no single repair has fixed. We assess the existing system before recommending a repipe and walk you through the scope and cost before any work begins.
What causes low water pressure, and when should I call a plumber?
Low pressure at one fixture usually points to a clogged aerator or a problem with that fixture's supply valve. Low pressure throughout the whole home points to something further upstream, such as a failing pressure regulator, a partially closed main shutoff, or scale buildup inside older pipes. If the problem is house-wide and adjusting valves does not help, it is worth a call. We diagnose the cause before recommending any repair.
Workmanship We Stand Behind
We back every repair with a workmanship guarantee. If something we fixed gives you trouble, we come back and make it right.
Do I need to be home when the plumber comes?
For most jobs, yes. We need access to the affected area and, in many cases, to the main shutoff or the water heater. Someone over eighteen should be present so we can walk through what we found and get sign-off before starting work. If your situation is unusual, such as a rental property where you cannot be there, call us and we will figure out what access we need and how to coordinate.
How do you find a hidden or slab leak without tearing everything apart?
We use diagnostic methods to narrow down the location before opening anything. For slab leaks, that means pressure testing and listening equipment to locate the source beneath the concrete. The goal is to limit how much material we need to access. Once we know where the leak is, we explain what the repair involves and what it will cost before we start.
Work Performed by Licensed Plumbers
Every job, from a faucet swap to a whole-home repipe, is handled by licensed plumbers who know Iowa code and do the work correctly the first time.
What should I do right now if a pipe bursts?
Shut off the main water supply to the home immediately. The main shutoff is typically near the water meter or where the supply line enters the house. If the water is near electrical panels or outlets, stay clear of those areas. Once the water is off, call us and describe what you are seeing. We treat burst pipe calls as emergencies and get a plumber moving toward your address as quickly as possible.
How do I know if my sump pump is failing before my basement floods?
Common signs include the pump running constantly, making unusual grinding or rattling sounds, or failing to kick on during a heavy rain when it should. A pump that is more than seven to ten years old is worth inspecting before Iowa's spring storm season, since that is when it will be asked to work hardest. We install and replace sump pumps and size the unit to the drainage demands of your specific basement and lot.
How do your estimates and pricing work?
We assess the situation on site, explain what we found, and give you a clear price before any work begins. Nothing gets added to the bill without your knowledge. We offer transparent pricing with no hidden fees on any plumbing job, and that applies to emergency calls the same as scheduled appointments. If the scope changes once we are into the job, we tell you before we proceed.
If you are not sure which service fits your situation, call us and describe what you are seeing; we will help you figure out the right next step.
(515) 561-6289